Priorities

Customers

Using Bell’s products and services helps customers address climate change

Our products and services help our customers fight climate change and adapt to its impacts.

We have long understood that using telecommunication technologies can help our customers reduce their energy needs and cut their carbon footprintFootnote 1: As demonstrated by the Global Enabling Sustainability Initiative while enhancing their productivity in numerous ways. Telecommunication technologies also help adapt to climate change impacts by helping improve business continuity, increase vehicle traffic fluidity, and maintain access to services and communication channels in case of extreme climate events. SDG 8.4

Solutions include the following: SDG 8.4

  • Virtualization and cloud computing encourage optimal use of space, power and cooling resources by consolidating servers and storage, and they improve business continuity due to the redundancy in our network

  • IoT services can be used to optimize asset and fleet management, as well as for smart buildings, smart cities, smart operations, and smart fieldwork applications. Electronic controls coupled to our communications networks also help to adapt to rising mean temperatures and extended heat waves

  • Teleconferencing and teleworking improve business continuity, as highlighted by the COVID-19 pandemic

  • Social networks facilitate carpooling and car sharing and provide alternative travel solutions in case of extreme climate events limiting transportation options

  • Dematerialization substitutes technology (example: online banking) for travel

Our objective is to continue developing business solutions, such as cloud services, virtualization and teleconferencing, that reduce carbon footprints and help adapt to climate change impacts – both for our customers and for ourselves.

To understand our net impact on the planet’s carbon load, we have developed a methodology in collaboration with Groupe AGÉCO to quantify the environmental benefits of our products and services. Our analysis concluded that, in 2017, Bell technologies enabled carbon abatement for our customers of more than 885 kilotonnes of C O 2 equivalent (C O 2 e)Footnote 2: Taking into account products and services for which Bell has developed the technology and plays a fundamental role in its delivery to clients, and products and services for which Bell has not developed the technology, but enables it by providing the network., which is equivalent to 2.5 times our operational carbon footprint. Overall, this is a net gain for the planet.

A study confirms that emissions avoided by using Bell’s products and services represent 2.5 times the greenhouse gas emissions emitted by Bell’s own operations, which provide such servicesFootnote: 3 In 2017, in order to understand our net impact on the planet’s carbon load, we developed a methodology in collaboration with Groupe AGÉCO to quantify the environmental benefits of our products and services

Carbon abatement induced by Bell technologiesFootnote 4: Based on 2017 data, so excludes the increased use of conferencing and teleworking solutions during COVID-19

  Conferencing Solutions Dematerialization Teleworking
C O 2 equivalent
385 kilotonnes 380 kilotonnes 75 kilotonnes
This is the same as …
971,000 flights
between Halifax and Vancouver
250,000 car ridesbetween Halifax and Vancouver
49,000 car rides between Halifax and Vancouver

Carbon abatement enabled by Bell technologies

2
3
4
5
6
1

Dematerialization
Teleworking
Hosting solutions
Movie and TV series streaming (Bell TV on-demand, Crave TV, Netflix, and Amazon)
Others (fleet management, electronic billing, electronic learning, digital signage, ride sharing, optimized routing, etc.)
Conferencing solutions
  1. Dematerialization
  2. Teleworking
  3. Hosting solutions
  4. Movie and TV series streaming (Bell TV on-demand, Crave TV, Netflix, and Amazon)
  5. Others (fleet management, electronic billing, electronic learning, digital signage, ride sharing, optimized routing, etc.)
  6. Conferencing solutions

This analysis is the 2nd of its kind performed at Bell. The environmental benefits measured in 2017 are likely understated given the conservative assumptions selected and the complexity of the data acquisition process. A third analysis will be performed to take into account 2020 services, now focused on IoT through Bell Smart Home.

The adoption of 5G has the potential to address 23% of Canada’s total 2030 GHG emissions reduction target by 2025Footnote 5: Accelerating 5G in Canada: The Role of 5G in the Fight Against Climate Change

This analysis confirms that our products and services have a significant carbon abatement potential that we intend to continue to promote. Potential future benefits are also becoming clearer: for example, according to the Global Enabling Sustainability Initiative (GeSI) SMARTer2030 report, widespread deployment of business service solutions could save up to 10 times the carbon emissions generated by the sector itself by 2030. 5G technology is also key in fighting climate change. According to the Canadian Wireless Telecommunications Association (CWTA) and AccentureFootnote 5: Accelerating 5G in Canada: The Role of 5G in the Fight Against Climate Change, 5G reduces greenhouse gas (GHG) emissions by allowing network operators to be more efficient and enabling improved carbon abatement from other industries. By 2025, 18-23% of Canada’s total 2030 emissions reduction target can be attributed to 5G. With the launch of Canada's fastest 5G wireless network, Bell is accelerating the positive environmental impact of its networks. The CWTA estimates 5G technology can support 1000times the traffic at half of current energy consumption over the next decade, enhancing the potential of IoT and other next-generation technologies to support sustainable economic growth.

 
  1. As demonstrated by the Global Enabling Sustainability Initiative
  2. Taking into account products and services for which Bell has developed the technology and plays a fundamental role in its delivery to clients, and products and services for which Bell has not developed the technology, but enables it by providing the network.
  3. In 2017, in order to understand our net impact on the planet’s carbon load, we developed a methodology in collaboration with Groupe AGÉCO to quantify the environmental benefits of our products and services
  4. Based on 2017 data, so excludes the increased use of conferencing and teleworking solutions during COVID-19.
  5. Accelerating 5G in Canada: The Role of 5G in the Fight Against Climate Change