Shareholder info

A registered shareholder holds share certificate(s) indicating the number of shares held. A registered shareholder can enroll in the dividend reinvestment and stock purchase plan(Plan) (opens in a new window) in the Dividend reinvestment and stock purchase plan (Plan) and manage their accounts through BCE’s transfer agent, TSX Trust Company (TSX) (opens in a new window).

Most investors who own BCE shares are non-registered or beneficial shareholders. If you purchased shares through a broker and your shares remained in an account with the brokerage firm, your shares are non-registered. They are held in the name of the brokerage firm (street name). In this case, you do not hold a share certificate and you should contact your broker for any matters concerning those shares.

To become a registered shareholder, contact your broker and request a certificate for your shares. Customarily, there is a fee for this service and the process usually takes several weeks to complete.

To become a non-registered shareholder, simply take your share certificate(s) to the broker of your choice.

Contact BCE’s transfer agent, TSX Trust Company (TSX), to:

• Update your address or to request any other changes to your account* The administrative aspects of an account may vary following any changes. It is the responsibility of the shareholder to ask the agent about the impact of such changes.
• Reissue lost or stale dated dividend cheques
• Register to the dividend direct deposit service (common and preferred shares)
• Replace certificates**Fees apply to replace lost or stolen certificates as well as certificates mailed and never received by the shareholder (if claimed 1 year after mailing). Keep them in a safe place.
• Transfer shares to a third party, to an estate or a custodial account
• Enroll to e-delivery to receive corporate documents electronically
• Enroll in the Dividend reinvestment and stock purchase (Plan) – Purchase/sell shares within the Plan

Related forms are accessible on TSX (opens in a new window) website

TSX Trust Company
301 – 100 Adelaide St. West
Toronto, Ontario
M5H 4H1

Tel.: 1-800-561-0934 (Toll free in Canada and the U.S.)
416-682-3861

Fax: 1-888-249-6189 (Toll free in Canada and the U.S.)
514-985-8843
Email: bce@tmx.com

*The administrative aspects of an account may vary following any changes. It is the responsibility of the shareholder to ask the agent about the impact of such changes.
**Fees apply to replace lost or stolen certificates as well as certificates mailed and never received by the shareholder (if claimed 1 year after mailing). Keep them in a safe place.

Please note that Georgeson Shareholder Communications Canada Inc. (Georgeson) is administering in our name an Asset Reunification Program to locate former Bell Aliant shareholders who did not return their common share certificate(s) as requested when it was privatized on September 2014. If you received a letter from Georgeson, please follow the instructions as indicated in the communication by completing the Asset Reunification Form. If you do not wish to use their services, you can also contact our transfer agent, TSX, to exchange your certificate(s) and receive your payment.

If you are a registered holder, please log in to your account here (opens in a new window)

Under normal circumstances, shares can only be purchased and sold through brokerage firms (brokers). Hence, registered shareholders, holders of share certificates, will present their certificates to a broker if they wish to sell their shares. To purchase shares, any individuals will present their purchase requests to the broker of their choice.

However, registered shareholders enrolled in the Dividend reinvestment and stock purchase plan (Plan) can purchase shares without commissions and sell the shares within the Plan at preferred rates of commission.

For more information on how to enroll, or to purchase or sell shares within the Plan, contact its administrator, TSX Trust Company (TSX).

For more details on the Plan, click here.

Questions on the Shareholder dividend reinvestment and stock purchase plan (DRP) please see the DRP page.

If your inquiry concerns transactions which took place prior to December 31, 2001 please write to Investor relations (via email to investor.relations@bce.ca)

If your inquiry concerns transactions which took place after to December 31, 2001 please write toEmployee services (via email to employee.services@bell.ca)